Bulk Billing Policy and Remote Access Internet Video Services

Impact Health offers a number of pricing and payment options for those accessing services.
If you have a MENTAL HEALTH CARE PLAN from your GP and a health care card or pensioner discount card we can BULK BILL and provide you a free service.

Otherwise, small Gap fees are charged with a Mental Health Care Plan (obtained from your general practitioner, GP).
We can also BULK BILL all patients with a MENTAL HEALTH CARE PLAN and live in remote areas of Australia. This means if you live in a remote area and have a Mental Health Care Plan we can provide you with a psychologist via video.
A telehealth service is a psychological therapy service that is delivered via video conference where both a visual and audio link has been established between a patient and their treating allied health professional. Telehealth services can be delivered by psychologists, social workers and occupational therapists that are registered with Medicare.

Eligible patients are required to have a Mental Health Treatment Plan and be located in a rural and remote area, namely, Modified Monash Model areas 4-7. To find out if you are located in an eligible area, please visit the MMM locator, select the ‘MMM classification’ and enter the location.